Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

A year ago, misdirected Amazon returns began arriving at Karen Holton’s house in California. Eventually, she said, they were stacked so high that she could not easily use her door. By Christine Hauser ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Amazon's Prime Day event, running from July 8 to 11, is just around the corner. If you're planning to stock up on tech, household essentials or that robot vacuum you've been eyeing, there's something ...

Morrisons has expanded its collaboration with Amazon by introducing 350 Amazon return kiosks in its stores. The move means that customers can take advantage of Amazon’s label-free, box-free returns ...