Retail giant Amazon is preparing to pay hundreds of millions of dollars to customers in a settlement over the company's ...

Amazon's distribution network operates on a scale that's almost incomprehensible. The e-commerce juggernaut ships up to 25 million packages each day, and during the holiday season that number rockets ...

Amazon returns can be confusing. You know about Staples, The UPS Store, and Kohl's. What about Whole Foods, though? Here's ...

Amazon has all the tech options you need, but buyer beware. Be sure you know what you're getting before you end up returning it.

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online “as seamless and worry-free as possible.” According to the Seattle-based ...

A California artist bought an item from Amazon that she believes is “clearly used.” This experience changed her opinion on how the online retailer handles returns. TikTok creator Krysten ...

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...