I have been guilty of it. It’s near the end of a session, and I secretly hope someone doesn’t ask one more question because I am tired and ready to move on. The problem is, when we send the message ...

What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

Revisiting a conversation with HBS professors Leslie K. John and Alison Wood Brooks on the powerful communication tool. Asking questions is a powerful way to build trust, exchange ideas, and unlock ...

"Boomerasking" is a conversational trick where questions are used to talk about oneself. Behavioral researchers found it's perceived as insincere, regardless of good intentions. Boomerasking is one of ...