In a bid to become "the AA of IT", telecoms giant BT is offering a "virtual engineer"; to sort out home users' tech problems remotely for £25 a go, and will even send a real specialist around to get ...

BT is to create more than 1,000 engineering jobs to install household fibre broadband connections. Of the new recruits, 400 will be apprentices on a training scheme that lasts two and a half years, ...

A BT engineer was sacked after calling a female motorist a "silly cow" and "squaring up to her" during a road rage incident, a tribunal heard. Colin Aldred, from the North West, was driving his work ...