Self-service has become the focal point of customer experience. One of the changes brought about by the web is consumers expecting 24-hour access to goods and services. Self-service has evolved well ...
(AUSTIN) KXAN — More than a year after a law capped late fees for certain toll roads across Texas, Mela Louviere is still wary about driving on them. That’s because the last time she drove on them ...
INDIANAPOLIS — Robert Dunn just wants to pay his bills. "I want to know what I owe and pay it on time," Dunn said. His problems began in March, when AES Indiana pulled $366 from his bank account ...
Competition among companies in the Information Age has become fierce. It’s not for the faint-hearted and, if yours is a company that has been in business more than 20 years, watch out: the “disruptors ...
WOODLAND HILLS, Calif.--(BUSINESS WIRE)--Input 1, a digital billing and payments provider to the insurance industry, is excited to announce that Western Premium Finance, LLC has selected Input 1’s ...
LOUISVILLE, Ky. (WDRB) – Aiming to improve RiverLink billing and customer service, Indiana and Kentucky officials have chosen a Texas-based company to take over the Louisville area toll system's ...
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