The term business analyst tends to be a generic job title in multiple industries. Although the job duties can vary immensely, ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

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The convergence of the Internet of Things (IoT) with Business Process Management (BPM) is redefining how organisations operate by integrating real-time data from myriad connected devices into ...

What does an average day look like for an IT business analyst at HBS? The answer is: it depends! Ryan Conwell, manager of the IT Business Analysis team, explains that the role is dynamic, adapting to ...

A big part of growth is knowing you need to change and adapt. Teams that take this to heart will know that even if their work gets done it doesn’t mean you can’t improve it or make it easier for ...

Coursera’s Microsoft Business Analyst Professional Certificate is one of the best on the market for providing the fundamental skills required of a business analyst. In just three months, learners can ...

Businesses run on information. Organisations across industries are relying on professionals who can turn raw information into actionable insights. Two roles often at the center of this transformation ...