More patients are turning to chatbots like Claude or ChatGPT as a no-cost, do-it-yourself way to navigate problems with ...

Around 40 million Americans ask ChatGPT a healthcare-related question every day, according to a January report from OpenAI.

Hospitals across the U.S. are deploying AI-powered chatbots to speed up patient access to medical information and appointments, even as medical professionals remain split on their safety and accuracy.

Medical chatbots can keep doctors and trainees updated on new research and guidelines. They help doctors draft summaries of ...

Millions of Americans are turning to AI chatbots for health answers. But are doctors using these tools? And if so, how?

Companies of all types are deploying chatbots using generative artificial intelligence (GenAI). While these tools offer significant potential benefits, they also present legal and regulatory risks ...

AI chatbots are providing inaccurate and inconsistent information that could have serious implications for patients' health. A new study from the Oxford Internet Institute and the Nuffield Department ...

Using chatbots for emotional support can pose risks to teens' mental health. How should parents talk to their teens about using chatbots safely? And what's the best way to have those conversations ...