As a leader, one of the most critical skills you need to develop is the ability to adapt your communication style based on situational needs. When you’re able to use the right communication tools, you ...

Effective communication styles are a cornerstone of success in any high-paying career. The top 1% of earners across industries not only excel in their technical skills but also in how they communicate ...

People need to feel valued and understood, and that's especially true with customers. According to the U.S. Small Business Administration, people are more likely to have a positive impression of ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

As a leadership and communication expert, I’m often asked: “What’s the difference between leaders who create trust and stability—and those who leave a trail of stress and drama behind them?” It comes ...

Most writing on communication style focuses on how people make decisions together, in homes and workplaces. All too often, conversations in those settings don’t move forward as well as they might.