While inflation, supply chain disruption and cost pressure are global forces, the way retailers respond in the United States ...

Last year, AI clearly moved from novelty to expectation. Hyper-personalisation ceased to be optional and became a competitive baseline, brands that failed here struggled to retain relevance. Studies ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

Anne Jarry is director of marketing at Selligent Marketing Cloud. There is no doubt that, in the past year, changes to consumer behaviour have occurred faster and more extreme than ever before.

There is a significant change in consumers attitudes and shopping behaviour, most of them are expected to remain post-pandemic. The lockdown has forced consumers to question their shopping habits ...

Dorje C. Brody does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant affiliations beyond ...