Talking to a bot can feel meaningful without being pathological. This article explains why context, use, and vulnerability matter.

Franklin, Tenn.-based Community Health Systems has deployed a conversational artificial intelligence tool within its patient access center, which serves almost 1,000 CHS-affiliated primary care ...

Knowledge base integration with conversational AI connects a brand’s knowledge base to large language models (LLMs) to train conversational AI bots on the information in the knowledge base for more ...

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Conversational AI+ in Sprinklr ...

Many of us are being more careful and thoughtful about the prompts we provide to machines than the words we use with our fellow humans.

TipTopChatbot.com’s CEO Kevin Johnston has announced the launch of the company’s latest conversational bots, which can be adopted into any business’s website for increased customer engagement and ...

Conversational AI is called Virtual Assistance, which allows free flow communication between user and BOT with help of NLP technology. It evolved over time from simple FAQ to intelligent Virtual ...

Add Yahoo as a preferred source to see more of our stories on Google. General Dynamics Information Technology rolled out a conversational artificial intelligence known as Amelia, rendered here, as ...