Customer expectations today evolve at lightning speed, and businesses face the pressing challenge of not just hearing their customers, but acting on their feedback instantly. By integrating real-time ...

The franchise model is attractive for franchisors because it is “asset light.” Operators provide the capital, take on leases ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.

Analyst Insight: Nearshoring satisfies customer demand, contributes to ESG goals, and creates a foundation for supply chain resiliency. The demand for nearshoring is one of the permanent supply chain ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Orbital Insight, the leader in geospatial intelligence, today announced it has secured new global customer agreements including new customer wins and expansions ...

DUBLIN--(BUSINESS WIRE)--The "Artificial Intelligence (AI) in Marketing - Global Strategic Business Report" has been added to ResearchAndMarkets.com's offering. The global market for Artificial ...

Sampo Parkkinen is the CEO and founder of Revieve, a personalized digital brand experience company in beauty, skin, health and wellness. In today’s globalized market, beauty brands and retailers are ...

We published four surveys that examined the impacts AI was having on the industry and how to drive business through growth.

In every sector, technological advances are raising customers’ expectations regarding how they should be able to interact with brands. The banking and finance sector, which has long emphasized product ...

Supply chains have faced a series of shocks in recent years, from pandemic lockdowns to geopolitical war and sudden shifts in consumer demand. In every case, the events have shown just how vulnerable ...

In an economy as whacked out as this one is globally, the tired "customer is king" adage is actually a wicked understatement. Consumers have seemingly infinite choices from good brands--many of them ...

In today's volatile business landscape, building a resilient supply chain is crucial for organizations across industries. An essential aspect of this resilience lies in effective demand and inventory ...