The research explores the question of how personalized customer service profiles influence customer behavior compared to standardized profiles.

When customers see a real person's face and bio rather than a corporate logo, they perceive agents as friendlier and better ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Compiling a customer profile can help you understand your ...

Next to a business plan and marketing plan, there is no more important document for a business owner to create than a customer profile. A compendium of demographic, psychographic, attitudinal and ...

A target market customer profile identifies the customer most likely to buy your product or service. While some companies create products around a customer profile, others identify the customer ...

When a business is trying to sell a product or a service, it must have a target market. Who are the people that are most likely to buy? Knowing this helps narrow your audience so that you can be more ...

WACO, Texas, July 14 /PRNewswire/ -- Profiles International has developed a new line of occupational assessments to help companies compare the attitudes and customer service skills of job candidates ...