ALBANY, GA (WALB) - Over 1.5 billion packages are shipped during the holiday season between the three major shipping companies FedEx, UPS and USPS. With that volume, accidents are bound to happen.

PHOENIX — Getting a package delivery can be exciting. But opening it, well, that can be shocking if you find something broken inside. Or in the case of Pam in Phoenix, you can see how the package was ...

Nowadays, consumers shop online for just about everything. So you’ve likely experienced the stinging disappointment when a TV, piece of furniture or something else you ordered finally arrives on your ...

FREDERICK, MD (AP) – An overnight fire at a UPS center in Maryland has sent a yet undetermined number of packages up in smoke during this holiday season. WUSA-TV reports Frederick County Fire ...

The U.S. Postal Service estimates it will deliver about 800 million packages this holiday season and while most arrive in the condition they’re supposed to, there are times when items are damaged ...

A Lancaster County couple who received a package last week didn't get what they expected: The box and some items inside were covered in an unknown, oily substance."It was a very strong odor," Ed Soule ...

Nowadays, consumers shop online for just about everything. So you’ve likely experienced the stinging disappointment when a TV, piece of furniture or something else you ordered finally arrives on your ...