“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...
The Federal Trade Commission (FTC) has initiated its legal battle against Amazon.com Inc. (NASDAQ:AMZN) over the company’s Prime subscription cancellation practices. The FTC trial against Amazon began ...
A delivery van outside an Amazon facility in the Queens borough of New York on July 8, 2025. A delivery van outside an Amazon facility in the Queens borough of New York on July 8, 2025.Klaus ...
Digital design sounds innocuous enough. Dark patterns, less so. That’s the term for user interfaces which nudge or manipulate consumers into making choices they otherwise wouldn’t. You will recognise ...
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