The packet capture, or PCAP, requirement’s short timeframe and potentially massive data loads caused one expert to doubt whether it would be useful after a real cybersecurity incident. Data Governance ...

Senior executives continue to make significant investments in customer relationship management (CRM) systems, as they face their most pressing management challenge – improving customer loyalty and ...

Data continues to be a hot topic, with recent breakthroughs such as ChatGPT highlighting even more the transformational effect that AI and data will have on the way we live and work, and how service ...

Data analytics platforms like SAP continue to be the foundation of enterprise operations across industries. From managing financial transactions and procurement to overseeing utility billing and ...

Imagine being able to deliver rich, relevant customer interactions through anticipatory experiences. Informed by individual activity, you can create personalized offers at the right moment through the ...