"I really didn't mean it that way!" Have you ever been in a situation where you thought you were speaking your mind in a clear and concise way, but suddenly someone is telling you you're being rude?

In our quest to maintain harmony, avoid conflict, and prevent hurt feelings, we’re sometimes tempted to sugarcoat the truth. While being polite is generally seen as a positive trait, excessive ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. Effective leadership hinges on strong communication, yet ...