"When was the last time your communications team joined your customer success meeting?" This question often startles executives when I pose it at industry events. The blank stares or hesitant ...

Talisma this week will announce an updated version of its customer-relationship management suite that will help e-commerce ventures keep track of what customers are doing and help them when needed.

LONDON and NEW YORK, Feb. 08, 2022 (GLOBE NEWSWIRE) -- Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, and OneSpan ...

MUMBAI, India, Oct. 8, 2025 /PRNewswire/ -- Tata Communications, a leading global communications technology player, today announced the launch of its Voice AI platform powered by Agentic AI — an ...

Strategic alliance brings together Tata Communications Kaleyra and NiCE CXone Mpower platforms to deliver seamless, AI-powered customer experience at scale Driven by Tata Communications' robust ...