Applying Lean Six Sigma quality management techniques allows service management professionals to eliminate activities that add no value to customers, decrease costs, eliminate defects, reduce ...

Six Sigma provides a framework for measuring process performance and making improvements to better meet customer needs. Although full-scale Six Sigma implementations are usually limited to large ...

Startups operate in a fast-paced environment where resources are scarce, time is of the essence, and the margin for error is ...

Part 1 of this 3-part series described how a model-driven development process and virtual prototyping tools help address the challenges of implementing a DFSS methodology in a complex automotive ...

What gets measured gets done. And when you analyze what you’re doing in a quantitative way, you identify opportunities you didn’t know you had. That may be a simplistic way of defining Six Sigma and ...

Taylor said an analysis of the process found that too many “clean” files that could be handled quickly were languishing as the process focused on tougher cases. He shifted that emphasis over time, and ...

Organizations aim to improve their processes’ efficiency and effectiveness by reducing waste, which creates a need for experts in project management frameworks and process improvement techniques such ...

As a manager or executive at a small business, “Six Sigma” is probably not on your to-do list. Yet this proven methodology for quality improvement, developed at Motorola in the early 1980s and ...

We are in the process of training all of our IT people to be Six Sigma green belts. To be a green belt means you have to successfully complete three projects. Each takes roughly six months.