Continuous improvement specialists are challenged to solve problems for their organizations or clients. They have acquired a wide array of tools, methods, and techniques for that purpose. If ...

When Michele was referred to Sherry Phippen, MD, general surgeon in the TCMH outpatient surgery department, after weeks of discomfort and uncertainty, she wasn’t sure what to expect, but she knew ...

At an Huntsman Cancer Institute Clinic, providers are often delayed in how soon they see a patient during a new visit appointment. Typical delays (wait time) from check-in to provider page was 20 ...

Are you relying on gut feel to diagnose difficult problems in your organization? If the answer is yes, there is a good chance you are going to be led astray. Why? Because “until you really take the ...

Dry skin is often linked to environmental factors, but persistent dryness may indicate underlying health conditions such as thyroid disorders, vitamin deficiencies, diabetes, or hormonal imbalances.