As small businesses grow, they often pursue new projects to expand their reach and boost revenue. One of the most important jobs of business managers is choosing which projects to pursue and assessing ...

When federal spending increases, government contracting companies will naturally want to capitalize on it. But the main question you’ll need to ask yourself is this: How well positioned are we ...

For decades, contact centres have relied on spreadsheets, historical data, and manual effort to forecast staffing needs. While these tools have served their purpose, they are increasingly outmatched ...