Like it or not, we’re operating in a world of virtual communication. Sure, we still have face-to-face conversations, but a growing percentage of our interactions are via Zoom, Microsoft Teams, ...

Lync is Microsoft’s enterprise communication tool. With Lync, users can video or audio call, and instant message their contacts. This capability is becoming more and more pervasive in business as the ...

Consider this scenario: You have your whole staff assembled for a planning meeting. People have their laptops and Blackberries to take notes and respond to urgent e-mails. Two employees in the back of ...

COMMENTARY-- Face it: It's unreasonable to expect Miss Manners to rule on the finer points of our technological lifestyle, such as the niceties of instant messaging. Thankfully, TalkBack readers are ...

Students who send and receive instant messages while completing a reading assignment take longer to get through their texts but apparently still manage to understand what they’re reading, according to ...

Why is Christian Science in our name? Our name is about honesty. The Monitor is owned by The Christian Science Church, and we’ve always been transparent about that. The Church publishes the Monitor ...

Even though more knowledge companies are pushing for a full-time return to the office for their staff, collaboration challenges are becoming a major focus, with leaders struggling with collaboration ...