Small and mid-sized retailers must prioritize shipping intelligence and automation to stay competitive in a landscape where ...

Financial institutions are using intelligent automation to optimize productivity, reduce costs, transform insights, and elevate customer engagement In pursuit of greater operational efficiencies, ...

A strategic layer defines business outcomes, prioritizes automation opportunities, establishes value metrics, and aligns initiatives with regulatory and ethical expectations. A governance layer ...

In today’s digital age, agencies at all levels face the pressing challenge of addressing IT modernization needs within their operations. Aging legacy systems, security concerns and pressure to ...

Enterprise workflow software giant ServiceNow Inc. is taking artificial intelligence-powered automation to the telecommunications industry, announcing its first AI agents for communications service ...

Chris Bolin, Senior Intelligent Automation Architect at Anika Systems, discussed the implementation of intelligent automation in government agencies, emphasizing the importance of technical readiness, ...

Alpha Omega has announced the launch of Continuum Automation Framework, a unified ecosystem of automation accelerators ...

At the Bloomberg Investment Management Summit 2025 in Singapore, the breakout session “Intelligent Automation for Front Office” explored how data, machine learning, and AI are transforming ...

With emerging fraud threats and increased competition among financial institutions, new research from American Banker finds that banks and credit unions alike are doubling down on efforts to adopt ...

According to Gartner, "Over 70% of customer experience leaders struggle to design projects that boost loyalty and deliver results." But the reality is that CX has been broken by design pitfalls that ...

Robotic Process Automation (RPA) has emerged as a pivotal technology in the digital transformation of business processes. By employing software robots to execute rule-based, repetitive tasks, RPA ...