The Americans with Disabilities Act (ADA) protects the rights of employees with disabilities to request reasonable accommodation that enables them to perform their essential job functions and enjoy ...

As detailed in the EEOC’s federal complaint, The Results Companies, LLC, hired a blind employee as a telephonic customer service representative for its call center—a role the employee had served in ...

When a disabled employee requests an accommodation under the Americans with Disabilities Act, this triggers an interactive process whereby both parties share information and work to determine if a ...

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The ADA's interactive process requirement is a critical protection that ensures employers make decisions based on dialogue and facts, not assumptions. We are confident that the First Circuit will ...

Since companies started pushing return-to-office mandates, we’ve seen a significant uptick in employees submitting reasonable accommodation requests under the Americans with Disabilities Act (ADA).

The interactive process is an informal practice in which the employee and employer determine the precise limitations created by the disability and how best to respond to the need for an accommodation.