Brands must establish a practice of measurement for all AI endeavors—with a clear picture of success and a transparent way to ...

There’s been a massive, forecasted increase in customer interactions automated by AI agents. Measuring the resultant ROI is not easy.

Artificial intelligence (AI) is no longer a futuristic concept; it's now at the core of how financial institutions and numerous other industries operate. From customer service chatbots to advanced ...

Steven Carlini, Chief Advocate, Data Centers and AI, Energy Management Business Unit, Schneider Electric. Many companies want to understand power utilization to feel good about the AI they will come ...

Every Fortune 500 CEO investing in AI right now faces the same brutal math. They’re spending $590-$1,400 per employee annually on AI tools while 95% of their corporate AI initiatives fail to reach ...

Here’s the inconvenient truth: If your AI investments feel like a game of whack-a-mole—scattered, reactive, incremental—they probably are. And they’re costing you more than time. They’re distracting ...

Researchers behind a new study say that the methods used to evaluate AI systems’ capabilities routinely oversell AI performance and lack scientific rigor. The study, led by researchers at the Oxford ...

Test vendors use AI and machine learning to handle massive data volumes from complex electronics and detect hard-to-find ...

Artificial intelligence (AI) is no longer a futuristic concept; it's now at the core of how financial institutions and numerous other industries operate. From customer service chatbots to advanced ...