J.D. Power has named Spectrum Mobile as No. 1 in customer service among full-service mobile virtual network operators (MVNOs). The study measures the satisfaction of customers who had a customer-care ...

When Tropical Storm Helene tore through Western North Carolina on Sept. 27, not only did it leave behind loss of life and widespread destruction, it also knocked out essential services such as water, ...

Spectrum Internet, which services much of Louisville, warned customers that service outages could be brought on by winter storm conditions predicted to enter the region Sunday morning. "We're ...