As we look to the return to work after the summer break, it’s becoming clear we have little idea what awaits us and that there is little prospect of “returning to normal”, or how things were before ...
Bar none, the leadership of an organization is the most critical variable affecting how it regards crisis management and accordingly whether one is proactive or reactive in responding to crises. The ...
The government is taking on cybersecurity matters with gusto and leading the charge with some pretty heavy hitters like Amazon, IBM, Apple and Google. Not to mention, the latest cybersecurity ...
Whether you are a commercial or Medicare health plan, or a Medicaid managed care plan, you know that paying claims with third-party primary responsibility is a significant source of unnecessary cost.
Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World
In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. The primary difference between proactive and reactive ...
Recent tragedies at the Patten Towers and Frazier Avenue brings up the questions of crime prevention versus crime solution. Neither of the events above are easy to prevent or solve due to the ...
There are many different leadership styles and approaches to management that are viable. Some managers like to be direct and hands-on, while others prefer to give employees more autonomy and space.
Bar none, the leadership of an organization is the most critical variable affecting how it regards crisis management and accordingly whether one is proactive or reactive in responding to crises. The ...
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