Water management in building systems has undergone a notable transformation in recent years. Commercial properties now rely ...

These standout case studies show how manufacturers have reduced downtime, cut costs, and improved reliability using ...

Predictive security uses AI to forecast data risks before they escalate, offering enterprises a path beyond reactive defenses toward proactive protection. As long as cybersecurity has been around, it ...

Shift from reactive maintenance to a proactive approach that uses data to anticipate breakdowns, reducing emergency repairs and improving efficiency. Integrate telematics and maintenance systems to ...

The changes that Cisco’s customer experience (CX) and partner managed services teams are making are aimed at streamlining and simplification for MSPs growing their practices with Cisco, executives ...

Traditional security is reactive. Predictive security is proactive: identify risks before they materialize, intervene early, ...

To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key ...

Daniel Penn Associates recently asked members of LinkedIn’s Association of Asset Management Professionals Group “What is the maintenance strategy that you use the most with your organization?” The ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing personalized service, and dedicated moments. All of this is becoming possible ...

Customers today are accustomed to highly personalized, seamless brand experiences. Waiting until something goes wrong is no longer an option in customer experience (CX). That's why forward-thinking ...