Jason covers desktop applications and help desk utilities, including reviews geared toward the IT end-user support function. Jason is the PC infrastructure manager for Harcros Chemicals, a worldwide ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. ConnectWise ScreenConnect is secure software that lets you access devices, provide ...

The JetKVM is a hardware-based KVM (Keyboard, Video, Mouse) switch that introduces a new level of efficiency in remote computer management. With its compact form factor, advanced features, and ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

Try the outlined troubleshooting steps below when a Remote Desktop client is not working or cannot connect to a remote desktop but doesn’t provide messages or other symptoms that would help identify ...

Windows releases have become pretty stable in recent years. The Windows 11 upgrade process is safe and simple, and if something goes wrong, rolling back to a previous version is easy. It's uncommon ...

Remote desktop software is an IT solution that is quickly rising alongside trends like remote work and cloud computing. Whether you have a distributed workforce or want a way to access your own ...

Operating systems need at least a minimum of maintenance to run properly over the long term. While some important tools are already included from Microsoft, many professionals want or need more ...