Early in the new year, the telecoms industry seems to have grown a healthy appetite to accommodate a perennial discomfort by subscribers. More than discomfort, the accommodation actually returns the ...

The NCC says it has developed a joint framework with the CBN to address consumer complaints arising from failed airtime and ...

Since Monday this week, and as far back as a month ago, banking premises around Lagos, Abuja, Port Harcourt and several cities nationwide, were filled with complaints by customers who were unable to ...

The Nigerian Communications Commission (NCC) has revealed that Mobile Network Operators (MNOs) and banks have collectively ...

The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have introduced a new consumer refund framework that ...

The Nigerian Communications Commission (NCC) and the Central Bank of Nigeria (CBN) have drawn up a framework to address ...

The Nigerian Communications Commission, NCC, and the Central Bank of Nigeria, CBN, have drawn up a framework to address consumer complaints arising from unsuccessful airtime and data transactions ...