Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Over the past two years, chatbots have taken the world by storm. What started off as basic robots that could undertake various customer service tasks have now become exceptionally intelligent machines ...

Large Language Models, like ChatGPT, are learning to play Dungeons & Dragons. The reason? Simulating and playing the popular ...

This as-told-to essay is based on a conversation with 31-year-old Harsh Varshney, who works at Google and lives in New York. The following has been edited for length and clarity. AI has quickly become ...

When a chatbot provides incorrect guidance or misleads a borrower about their dispute rights, regulators treat it as a ...

Forbes contributors publish independent expert analyses and insights. Wes Kilgore covers the intersection of media and well-being. Update, Aug. 5, 2025: This story was edited to include information ...

China's cybersecurity regulator on Saturday proposed rules to limit the ability of artificial intelligence to influence human emotions. The draft rules come just days after two Chinese AI chatbot ...