What’s the big idea? Instant messaging, email, video calls, and other digital tools have largely replaced in-person communication for most workplaces. We have all become virtual communicators, and ...

Human communication is difficult at best. We don’t hear each other perfectly in a noisy, fast-paced world; we don’t listen thoroughly to each other; and, perhaps most importantly, we are not as good ...

Forbes contributors publish independent expert analyses and insights. William Arruda covers personal branding, leadership, and careers. Welcome to the age of hypercommunication, where mastering new ...

Poor communication in virtual tools can drive people up the wall. Missed cues, clunky interfaces, and language barriers make it harder to connect. It’s frustrating when technology feels like a hurdle ...

Oprah Winfrey once said that “great communication begins with connection.” The search for real connection is something that rattled so many during the height of the COVID-19 pandemic. What happens ...

Virtual communication and how to interact with people online is a topic at the tip of most B2B marketers' tongues, with the increasing efficiency of the Internet shifting audience activity, and ...

Leigh Thompson is a professor at Kellogg School of Management at Northwestern University. She says many of the tactics used for in-person negotiations simply don't work when you're on Zoom. Thompson ...

Older adults who frequently used technology to connect with friends, family, and health care providers during the height of the COVID-19 pandemic reported feeling more anxious and depressed than those ...

Wholesaling faces challenges related to cost and efficiency. In the wake of the pandemic, financial firms have reevaluated their wholesaling team structures and how they interact with advisors.