Running a call center requires securing employee comfort and productivity; both of which come from a great headset. Wantek is a call center headset innovator, a brand that is working tirelessly to ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. Open-ear innovator OpenRock has announced the launch of its ...

Several of the major manufacturers have broadened their product lines to include headsets that appeal to the office user outside the call center, and that has led them to push their wireless headset ...

Forbes contributors publish independent expert analyses and insights. Technology journalist specializing in audio, computing and Apple Macs. This article is more than 2 years old. The EPOS IMPACT 1000 ...

Cyber Acoustics Revolutionizes the Training of Call Center Agents Coaches can now seamlessly connect to an agent’s headsets and listen to, and take over, the customer call with the benefit of noise ...