Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...

Some AI companies charge only when AI successfully handles an interaction. I've built, sold, and now invested in software across three decades. In that time, I've watched pricing evolve from perpetual ...

Igaming platforms are now defined by back-end development and front-end innovation, creating “richer, more personalised" experiences, says ...

The new features could be handy for customer service systems, but OpenAI says they have applications that work across a ...

JetBlue has been sued in a proposed class action claiming it uses customers’ personal data to set ticket prices, after its response to a social media post raised concern that the carrier employed ...

Make this your preferred source to get more updates from this publisher on Google. A man was arrested after allegedly attempting to claim a P172-million lotto jackpot using a falsified ticket at the ...

A new lawsuit alleges that JetBlue collected customers' personal data without their consent and used it to set ticket prices. The proposed class action, filed by New York resident Andrew Phillips, ...

JetBlue Airways is facing a proposed class action lawsuit alleging the airline collects passengers’ personal data and uses it to set airfares, a practice described as “dynamic surveillance pricing.” ...

Karol G became the first Latina artist to headline the Coachella Valley Music and Arts Festival earlier this month, closing out the festival with a visually massive, culture‑forward set on one of the ...

A supersized World Cup with more teams, more games and even more host nations than ever before leaves a big question hanging ...

Lawsuit follows exchange on X in which airline suggested customer should clear cache or book with incognito window Sign up for the Breaking News US email to get newsletter alerts in your inbox JetBlue ...

TORONTO - As thousands of soccer fans prepare to descend on Toronto and Vancouver next month for the FIFA World Cup, Rogers ...